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When designing a distributed system, most companies face the need to develop some kind of back-end software that will manage remote devices. A well-designed back-end software would adhere to a client/server paradigm, and creating such a software may be a daunting task that is both expensive and time-consuming.
The often overlooked irony of any such development is just how similar it is to other projects of this kind. Analysis of typical distributed systems shows to up 90% of all required functionality of these systems is always the same.
AggreGate provides a rich set of features and facilities to perform common device management and monitoring tasks. Device-specific operations may be implemented by custom software modules, or be performed by legacy software that communicates with AggreGate.
Benefits of using AggreGate for Device Management
Immediate benefits:
| • | Fast deployment and easy integration with existing enterprise software: AggreGate lets you leverage your existing infrastructure. No need to ditch anything you are currently using, or re-train your employees to use some new system. Take what you have, an expand on it. |
| • | Predictive maintenance and automated operations: Vending machines can "call home" to let you know stock is running low, well before it runs out. This is just one example. |
| • | Integrating most typical device management operations in a single distributed system: You don't need third-party applications for solving most typical device management tasks. |
| • | Highly scalable and flexible architecture, easy customization for the customer's needs: you can have "your own" branded software system. |
| • | Multi-user client-server environment, configurable access permissions: Allow multiple roles in your organization access your device, but all on a "need to know" basis. Maximum availability along with maximum security - a winning combination. |
| • | Automated reactions to alert conditions, including automatic execution of corrective actions: Common problems will be solved without intervention of system operators. |
| • | User-defined business rules triggering interactive and non-interactive execution of custom procedures: Even in normal operating conditions many machine-to-machine, machine-to-enterprise and machine-to-human interactions may be automated and joined into complex chains. |
Long-term benefits:
| • | Reduced operational costs: By using reports and alerts you will know exactly what goes on in your distributed system. Points of waste (of time, money or other resources) will 'pop out'. Optimizing becomes obvious and easier. |
| • | Reduced number of human errors: Manual alert acknowledgements increase operator accountability. Also, automated business rules and non-interactive actions performed on alerts allow the system to auto-correct some errors. |
| • | High ROI: With reduced downtimes, your revenue-generating infrastructure will be working harder and more efficiently. |
| • | Increased customer satisfaction, due to increased overall efficiency: With your system working as a concerted whole, customers enjoy a unified experience. |
| • | Reduced number of field service visits and support call: Reduced number of field service visits and support calls: You could troubleshoot your devices remotely. Reboot your device, change its internal settings, and perform many other operations that normally require an on-site technician. |
| • | Improved mean time to repair (MTTR): Not only will you get immediate notice when something goes wrong, you will also know exactly what went wrong. Get error codes, run diagnostics and perform other needed operations so that when your technician gets to the site, he knows exactly what the problem is. Eliminate the guesswork! |
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