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If connection to the AggreGate Server fails, check the following:
| • | Check that firewall running on the AggreGate Server machine is not preventing incoming connection attempts. Firewall should allow incoming connections to TCP port 6460 (AggreGate Clients), TCP port 8443 (Web Desktop secure connections), and TCP port 8080 (Web Desktop non-secure connections). Try completely disabling the firewall. |
| • | Make sure you've specified the correct address and port of AggreGate Server in server connection settings (if using AggreGate Client) or your browser address bar (for Web Desktop). |
| • | If Server IP Address is specified in the AggreGate Server global configuration settings, make sure that you are trying to access the server using this address. |
| • | It is possible that AggreGate Server accepts incoming connections on non-standard ports. Check server global configuration settings to find out the current client port number and Web desktop port numbers (secure and non-secure). |
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