For more information on features introduced in the latest releases, check Release 4.3, Release 4.2, and Release 4.1 sections.

Device Connectivity

Multiprotocol vendor-agnostic framework. Direct support for many kinds of devices and device protocols (SNMP, Modbus, OPC, and more).
Hardware Controllers. Almost all present-day electronic devices may be connected to the system using programmable controllers (Agents).
Software Device Drivers. Devices that are already network-enabled may be connected using a custom device plugin (device driver).
Modular, scalable system architecture. New data processing/aggregation modules may be installed into server core as plug-ins.
The special Device Normalization technology ensures generic flexible approach for controlling, configuring and monitoring different types of hardware devices.
Automatic discovery and provisioning of devices.
Remote configuration of devices, including delayed configuration of offline devices.
Device data caching and advanced synchronization allows to perform delayed configuration of devices that are temporarily disconnected from the server.
Device Simulator. Virtual software-based device is available for testing and debugging purposes.
Robust communication protocol for data exchange between server, programmable controllers and client applications.

Device Management

Hierarchical multi-user environment with role-based access control permissions.
A secure GUI client is available, along with a legacy AJAX-based web client.
Real-time monitoring of device status and events.
Flexible event filtering capabilities.
Support for event acknowledgements by system operators, including e-mail acknowledgements.
Customizable alerts supporting different types of notifications (sound, popup messages, e-mail, SMS etc.).
Support for pending alerts and alert escalation.
Alert-to-action bindings allow to execute corrective actions when alert is raised. Corrective actions may be controlled by operator or executed in non-interactive mode with pre-defined user input.
Advanced reporting facility, automatic report generation from any viewed/edited data.
Built-in report editor, report printing and exporting in different formats.
Charting, support for a wide list of chart types, including dynamically updated charts.
Integrated SQL-based query language for data mining and batch configuration updates.
Trackers for monitoring mission-critical data. Every tracker has an unlimited number of user-defined states, indicated by color highlighting.
Advanced job scheduler for periodic execution of any device-related or system actions.
Grouping and group operations are available for different system objects (user accounts, alerts, event filters, queries etc.) and hardware devices.
Advanced replication of configuration between any similar system objects and devices. Configuration may be copied even between devices that use different firmware versions.
Common data tables store any custom data in a user defined format. System-wide or user’s personal common tables may contain master-copies of device settings that are used to configure multiple devices. Another use is associating common tables with devices and system objects to form their custom properties.
Favourites allow access to commonly used actions.
Auto-run facility to start actions automatically upon operator login.
Interactive guides greatly that help new users to become familiar with basic system operations.
Link Service transparently routes data through the server between devices and computers located in private networks and hidden from each other by firewalls.
Dynamic DNS Service helps to locate devices that have no static IP addresses.
HTTP Proxy Service provides global access to the web pages that are stored on the web servers embedded into devices located in private networks.

Development & Integration

Widgets feature allow creating custom forms, interactive GUI components and complex Human-Machine Interfaces (HMI) to configure and monitor your devices. Integrated GUI Builder application to create your widgets from scratch in WYSIWYG mode.
Widgets may be combined into a dashboard to provide quick and convenient access to system-critical parameters.
Expression language for flexible alert triggering rules, event filtering, and other data processing. Interactive Expression Builder component is available.
Support for server-side pure-Java scripts for the fine grained real-time server control and custom operations. Client-side scripts for driving widgets.
Multi-level logging to console, text/XML files, windows event log, unix syslog, database, E-mail and other destinations.
Multiple time zones support. Automatic time conversion in the case when server, users and devices are located in different time zones.
Support of export and import of any system or device data to numerous formats, including XML, HTML, CSV, XLS, PDF, RTF etc.
Embedded Web-service allows integration with third-party enterprise applications.
Open-source Java and .NET API's are available for easy integration with the customer’s CRM, ERP and other legacy software.
Flexible customization options, support for internationalization, localization and user-provided graphical and text resources.
Java-based architecture, key system components work under most modern operating systems. Server component supports headless remote installation and administration.
Compatible with most present-day database servers. An embedded database is bundled with the server to ensure fast deployment.
Comprehensive manual with numerous examples and tutorials is available along with external API references.