Technology > Features > Management > Event Acknowledging

Event Acknowledging

AggreGate events and alerts may be acknowledged – explicitly accepted by system operators. This is usually not a must. However, some events may be configured to require an acknowledgement.

An event may be acknowledged:

• From the Event Log.
• By E-mail.
• From an alert popup dialog.

Every event may be acknowledged multiple times, even by different operators. The server keeps track of all these acknowledgements.

If an event was supposed to be acknowledged but did not get acknowledged, its severity level may escalate.