Internet of Things Integration Platform
Remote Monitoring, M2M and Device Management Software Platform
AggreGate Platform

Event Acknowledgement

AggreGate events and alerts may be acknowledged – explicitly accepted by system operators. This is usually not a must. However, some events may be configured to require an acknowledgement.

An event may be acknowledged:

  • From the Event Log
  • By E-mail or SMS
  • From a alert popup dialog

Every event may be acknowledged multiple times, even by different operators. The server keeps track of all acknowledgements.

If an event was supposed to be acknowledged but did not get acknowledged, its severity level may escalate.