IT-Backed Business Process Management
Visual workflows provide a dynamic bridging between the models of your IT infrastructure business processes and components. Multi-threaded flows mimic the multiple instances of processes and services constituting it. Process automation is capped by the comprehensive dashboard design tools, job scheduler, scripting in multiple languages, advanced data mining, and ITSM processes compliance.
Incident and Situation Management
AggreGate helps reduce the risk of human errors, improve the situational management and reduce the operating costs by converging all the incident sources and response/debriefing procedures into a single unified platform. The actions initiated from a situation center enable the synchronized operation and task automation, enhancing your ability to prepare, prevent, detect, and effectively respond to all routine and emergency situations.
Efficient change management is much more than just a process – it’s a heart of any digital enterprise. AggreGate enhances the stakeholders’ capability to drive a constant business transformation by instantly applying the approved modifications to your physical infrastructure pieces. The change requests will never remain just records in your ITSM system’s database.
ITIL Compliance Enforcement
Data orchestration is tightly bound to the company's IT services. AggreGate can blend the data points coming from various sources according to the standard ITIL procedures covering design, transition, operation, and improvement of services. Actual services, such as incident management or problem management, as well as tools like CMDB, can be either implemented on the AggreGate’s side or available via a third-party software integration.
End-to-End IT Infrastructure Visibility
AggreGate monitors absolutely everything in your IT infrastructure starting from the server chassis fan statuses and L2 network links up to the KPIs of high-level services provided by your IT team. In contrast to the other data orchestration and analytics platforms, it has enough information to figure out the root causes of all major issues.
Industry-Best Integration with IoT and Automation Worlds
Able to communicate via over a hundred protocols, AggreGate can implement very complicated orchestration scenarios. An example would be transferring the services from a primary to an emergency data center by updating the network device configurations via SNMP and CLI, starting and verifying the status of a Genset via Modbus or BACnet, and ensuring that all services are available via their specific protocols, such as SOAP or MQTT.
Domain-specific data mining languages, object and process modeling engine, statistical process control instruments, visually designed multi-threaded workflows, topology and graph analysis tools, machine learning modules – this is just a short list of AggreGate tools enabling the knowledge-driven decision making in your workflow scenarios.
Improved Service Quality with Reduced Costs
The whole set of advantages provided by AggreGate is targeting the simple business objectives: bringing down the operating costs and maximizing the revenues from happy customers. The service quality evolution and adoption of the stricter SLAs are just intermediate steps in this process.